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Allergens & dietary information

Important information about allergens, ingredients, and dietary requests for Food orders.

Your safety matters. If you have an allergy or dietary requirement, please read this page carefully before placing an order.

We work with restaurants and food partners to provide helpful information, but food is prepared in shared kitchens and we cannot guarantee that items are free from allergens or cross-contact.

If you have a severe allergy

Important

We recommend contacting the restaurant directly before ordering (or choosing a venue you trust). If you experience severe reactions, do not rely on “notes” alone.

Add allergen notes at checkout

Helpful

If your order supports notes, you can add an allergen request such as “no nuts” or “gluten-free”. We pass the note through, but it may not always be feasible depending on the kitchen.

Common allergens

The most common allergens include (but are not limited to):

Peanuts

Tree nuts

Milk / dairy

Eggs

Wheat / gluten

Soy

Fish

Shellfish

Sesame

Mustard

Celery

Sulphites

What we can and can’t guarantee

✅ We can help you communicate requests

We can

We can pass notes like “no onion”, “no dairy”, or “mild spice” to the restaurant if notes are available on that order. We’ll also show dietary labels when vendors provide them.

⚠️ We cannot guarantee allergen-free preparation

Limitations

Kitchens often prepare multiple dishes in the same environment. Cross-contact can occur even when ingredients are removed. For severe allergies, always check directly with the restaurant.

Dietary preferences (vegan, vegetarian, halal, etc.)

Some menus include dietary labels such as vegan, vegetarian, halal, dairy-free, or gluten-free. These labels are provided by the vendor and may not cover all preparation details.

If a dietary preference is important for health, religious, or ethical reasons, we recommend confirming with the restaurant before ordering.

How to request allergen notes

Add a clear note during checkout (example: “Severe peanut allergy — please avoid peanuts”)
Avoid vague notes like “allergic” without specifying the allergen
If the allergy is severe, contact the restaurant directly before ordering

If you need help with an order, visit Support.

If there’s an issue with your order (missing items, incorrect items, quality concerns), see Refunds & missing items.

Safety disclaimer

This page provides general information only and is not medical advice. If you have a medical concern, consult a qualified health professional.

Delta Core Shop Food

Pickup • Delivery